Support2025-10-20T06:16:38+00:00

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Phone

  • +357 95147155

Email

  • hello@ninjay.ninja

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Frequently asked questions (FAQ)

Learn more about the way we operate and get a grasp of how things work.

Can I get a rebate directly from the broker?2025-07-23T15:52:33+00:00

Possibly. Some brokers may offer a rebate to traders who are not already linked to an existing IB. However, this is typically a small fraction of what you could earn by opening your account through Ninjay. Our relationships with brokers allow us to secure better rates — and we pass most of that value on to you.

What if I wasn’t paid the correct amount?2025-07-23T15:51:57+00:00

If something doesn’t look right, we’re happy to investigate. Please send us a copy of your broker account statement and request a review.

Can I create multiple profiles with Ninjay or refer myself?2025-07-23T15:50:59+00:00

Clients are allowed one profile and may not refer themselves. Multiple profiles will be consolidated for easier management and compliance.

Can I have multiple trading accounts with the same broker?2025-07-23T15:50:13+00:00

Yes — as long as each account is opened under Ninjay’s IB structure. That’s how we’re able to track and pay your rebates.

Can I earn cashback on a demo account?2025-07-23T15:41:44+00:00

No. Brokers only pay rebates on real-money accounts.

Can I use my existing broker account?2025-07-23T15:40:45+00:00

It depends on your broker. Some allow you to change the IB (Introducing Broker) on your account — others don’t. If not, you may need to open a new account under our IB code. We’ll help guide you through it.

Does Ninjay have access to my trading account?2025-07-23T15:39:43+00:00

No. We have no access or control over your trading account. Your funds and trades stay 100% private and secure with your broker.

Will this affect my trading conditions (spreads, commissions, swaps)?
2025-07-23T15:39:08+00:00

Not at all. Your trading conditions remain exactly the same. Same broker, same platform — just better rewards.

Why not just open a broker account directly?2025-07-23T15:37:43+00:00

When you open a trading account through Ninjay, the broker shares part of their commission with us — and we pass most of it to you. If you open directly with a broker, you get nothing back. That’s the difference.

Do I still earn cashback if my trade loses?2025-07-23T15:34:48+00:00

Yes. Cashback is tied to volume, not outcome. You’ll earn on every executed trade, regardless of profit or loss.

How much can I earn?2025-07-23T15:33:11+00:00

That depends on your trading volume and the broker’s cashback rate. There’s no cap — the more you trade, the more you get back.

Why should I use Ninjay?2025-07-23T15:31:09+00:00

Because you’re likely leaving money on the table. We return a portion of the broker’s commission back to you — with no change to your trading strategy or effort. It’s passive income for doing what you already do.

How does cashback with Ninjay work?2025-07-23T15:30:23+00:00

It’s simple: Open a trading account through one of our partnered brokers, register it with Ninjay, and you’ll earn cashback on every trade — win or lose.

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